The "Ertah" application is keen to protect the privacy of users and ensure the confidentiality of their personal information. This policy explains how we collect, use and protect data when using the application.
When you use the application, we may collect the following information:
We use the information we collect for the following purposes:
Managing accounts and providing the requested services.
Improving the user experience and developing the application.
Processing payments and managing reservations.
Sending important notifications related to services and offers.
Providing technical support and responding to inquiries.
Compliance with applicable laws and regulations.
Service providers: We may share some information with hall and chalet providers to process reservations.
Electronic payment companies: To process payments securely.
Legal entities: In the event of a legal request or regulatory obligation requiring us to disclose information.
Data analysis: We may use analysis tools to improve the performance of the application, while ensuring that no information identifying the user is directly shared.
We follow the highest protection standards to ensure the security of user data, including:
Using encryption technologies when transferring data.
Restricting access to data so that it can only be viewed by authorized employees.
Periodic monitoring of systems to detect any security vulnerabilities or hacking attempts.
Access to data: The user has the right to request a copy of his personal data stored with us.
Update information: The user can modify his personal data via the account settings.
Deletion request: The user has the right to request the deletion of his account and the information associated with it, unless there is a legal obligation to keep it.
Unsubscribe from notifications: The user can control the notification settings from within the application.
The application uses cookies to improve the user experience, such as:
Saving login data to facilitate access.
Analyzing user behavior within the application to improve performance.
The user can disable cookies through browser settings, but this may affect some functions of the application.
We have the right to update this policy at any time, and users will be notified of any material changes via the application. Continued use of the application after the amendments means the user's acceptance of the updated policy.
In case of any inquiries or requests related to the privacy policy, you can contact us.
✅ By using the application, you agree to our privacy policy.
